Returns & Refund Policy

  • No cancellations will be accepted after order is placed. Please check carefully before you place your order.
  • If you need to make any changes, please contact us immediately after the order is placed.
  • We do not accept a return because of a change of mind or a wrong colour or size difference, unless the item received is different from what is ordered by the customer.
  • If an item arrived is damaged/defected please contact us within 24 HOURS of receiving your package.
    Email us with images or video at support@propskapitara.com so that we may report it to our delivery carrier. We will either arrange a replacement or process a partial/full refund. Refunds are subject to individual cases.
  • All returned items must be in its original and unused condition with the original packaging.
  • Shipping charges are non refundable.

Please contact us with any inquiries or concerns you may have. We want our customers to be happy with their purchase.